Mid-size food importer in Mexico City
Manual filling of the Electronic Value Declaration (MVE) consumed up to 45 minutes per operation. Data entry errors created discrepancies that risked triggering PAMA (Administrative Procedure in Customs Matters), with potential fines of up to $500,000 MXN per incident. With 80 monthly operations, the administrative team lived under constant stress.
They deployed the Camtom MVE module alongside Docs for automated data extraction from invoices and supporting documents. The system pre-fills the E2 form with extracted data, automatically calculates additions and deductions, and generates the digital signature chain ready for the importer's e.firma.
This food importer, headquartered in Mexico City, primarily imports perishable products from the United States, Chile, and Spain. With the mandatory Electronic Value Declaration (MVE) — Rule 1.5.1 of RGCE 2025, Format E2 — the company faced a major challenge: correctly filling the form for each of their 80 monthly operations, without making the data entry mistakes that could trigger a PAMA.
The administrative team of 3 people was already operating at full capacity managing customs entries, phytosanitary certificates, and origin documents. Adding manual MVE filling meant hiring additional staff or sacrificing the quality of existing work.
MVE is mandatory since June 2026 (Art. 59 sec. III of Mexico's Customs Law). The importer — not the customs broker — must sign it with their e.firma. Errors or omissions can trigger PAMA with fines up to $500,000 MXN.
Camtom's MVE module transformed the filling process from 45 minutes to under 5. Camtom Docs automatically extracts data from commercial invoices, transport documents, and certificates of origin. This data feeds the E2 form, which is pre-filled with transaction values, additions (Art. 65 Customs Law), and deductions (Art. 66 Customs Law) calculated automatically.
The importer only needs to review the pre-filled form, make minimal adjustments if necessary, and sign digitally with their e.firma. The original chain is generated automatically, and the system validates data consistency before allowing the signature, eliminating the entry errors that previously generated PAMA risk.
Since implementation, the importer has not had a single PAMA incident related to MVE. Filling time dropped from 45 minutes to under 5 minutes per operation, freeing approximately 3 hours per week of administrative time. These hours were redirected to higher-value tasks such as supplier negotiation and supply chain optimization.
Beyond the metrics, the team reports a significant improvement in stress levels. Before Camtom, every import operation came with anxiety about a potential MVE error. The system's automated validation and data consistency provide the peace of mind of knowing each declaration meets authority requirements before it is signed.
While many importers are still preparing for mandatory MVE in June 2026, this importer has been operating with the electronic format for months. Early adoption gave them time to refine their processes and train their team without the pressure of an imminent deadline.
“MVE was a ticking time bomb for us. Every data entry error could trigger a PAMA. With Camtom, the form fills itself and we just validate and sign. We sleep soundly for the first time in months.”
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