US customs law places the ultimate responsibility for compliance on the importer of record — not the customs broker, freight forwarder, or supplier. Under the Customs Modernization Act of 1993 (the Mod Act), importers have a legal obligation to exercise reasonable care in all aspects of their import transactions, including classification, valuation, country of origin determination, and recordkeeping. Failure to meet this standard can result in penalties, liquidated damages, increased scrutiny, and in severe cases, seizure of goods or criminal prosecution.
Reasonable care is the cornerstone of US import compliance. It means taking the steps a reasonably prudent importer would take to ensure that information provided to CBP is accurate, complete, and timely. CBP has published a series of Informed Compliance Publications (ICPs) that describe what reasonable care looks like for different aspects of importing. In practice, reasonable care includes having written procedures, training your staff, working with qualified service providers, conducting periodic internal reviews, and documenting your decision-making process.
The declared customs value must reflect the transaction value of the goods — the price actually paid or payable, plus any adjustments required by law. Common adjustments include assists (tools, molds, or designs provided to the manufacturer), royalties and license fees, packing costs, and proceeds from subsequent resale that accrue to the seller. Importers must also report related-party transactions accurately and be prepared to demonstrate that transfer prices reflect arm's-length values.
CBP's Focused Assessment program targets importers for in-depth audits of specific compliance areas — classification, valuation, or FTA claims. If selected, you will need to produce detailed records and demonstrate your reasonable care procedures. Having a documented compliance program in place before an audit is the best way to minimize risk.
Under 19 USC 1508, importers must retain all records related to their import transactions for five years from the date of entry. This includes commercial invoices, packing lists, bills of lading, entry summaries, payment records, correspondence with suppliers, classification rationale, FTA certifications of origin, and any other records that CBP might need to verify the accuracy of your entries. Records can be maintained electronically, but they must be retrievable within a reasonable time if CBP requests them.
Camtom provides tools that support each pillar of your compliance program. TariffPro standardizes classification with auditable AI-assisted decisions. Docs eliminates manual data entry errors by extracting invoice data automatically. And the platform maintains a full audit trail of every classification and document processed, giving you ready-made records for CBP audits.
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